Frequently Asked Questions

Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.

General Questions

Simply complete the form on the Request a quote page and you will receive a response within 24 hours.

Yes, our services aren't prices per hour its based on the square footage of your office and rooms.

Cleaning supplies are included. We provide our own cleaning supplies and equipment.

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Scheduling Questions

We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
It’s completely up to you. If you’re not going to be at the office, make sure you let us know how to access your office.

Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.

Cleaning Questions

Yes. Cleaning supplies are included and we use ECO Friendly products.
Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews.